Customer Testimonials
We purchased a car from Impex. Our salesman Mario was outstanding. He was very patient with us as we looked at several different cars until we found the right one. Because of Mario the process ran smoothly.. Even days later when we called, he made himself available for us. If you ever purchase a car from Impex, I suggest you ask for Mario!
Mario Enoch Was my sisters salesman, he was so kind and helpful even going through the troubles of seeing that my sisters wants were met with the car she wanted, my sister left way more happy then she expected as well with a car she loves!!
Mario our salesman was great. Quick to let us see the vehicles we wanted to drive. Let us know what we could expect from the beginning. Great service!!
Found the truck on CarGuru out of state and it took about a week from initial inquiry to truck delivery. FedEx took 4 days to delivery my overnight parcel though. So, avoid dropping papers off on a Friday and everything will be quicker.
I was searching on CarsGuru for a new care and to trade in my old car and I received a call from Impex Auto. They gave me a decent trade in value for my car, but I thought it was worth more :(. However, I found a 2023 Honda Accord Hybrid Sport- L on there website that I really liked. I live in Birmingham and I was hesitant about purchasing I car I had never seen, but my sales person Bryan reassured me it was a good purchase. He also sent me the car faxes to that car and other cars that ...
I had a great experience with this company despite a lot of negative reviews I read on other sites. The salesman, Rick that helped me was patient, kind, and respectful. He wasn't pushy or rude at any time during the process, unlike another dealership I had dealt with recently. All staff was friendly and professionally dressed. I was impressed with the dealership itself- it had a cafeteria in it! And the food was great! Was very clean and spacious. I was offered a fair deal on trading my car in and I feel like the pricing I paid for ...
Great buying experience from the initial telephone contact with Rouhil our sales representative to Julian the Finance manager. They were both very helpful friendly and professional making the purchase process very smooth and pleasant. I would recommend them to anyone looking for a quality used car at a reasonable price!
Chase Gibson is an awesome salesman. Made the process of getting a car easy. He's easy to talk to and he doesn't pressure you into buying something. I recommend him for anyone who goes there to help you get a ride. The man deserves a promotion!
I was very pleased with Impex and the sales team I met there. I inquired about a car I had seen online over the phone and sealed the deal right on the phone. When I went to pick it up, all was as expected and we drove off after about just 30 minutes. I wouldn't hesitate to recommend them to others!
A salesman called me within minutes of my inquiry and set up an appointment for me to see the car. He also sent me a list of other cars that might meet my needs.
We purchased from Impex in the past so we knew we would have a great experience. Our salesman Hash was amazing, knowledgeable and very helpful. We will definitely purchase from Impex again in the future.
Great Staff! Friendly and helpful, they made buying my first vehicle a breeze, great experience, thank you
Ben B was fabulous to work with! Shortest transaction time and very painless process. He had us in and out and had such a great attitude. Enjoyed our first experience and encourage everyone to come see Ben!
Customer service was great , so many cars..vans..suvs and other vehicles was fantastic, great timing...many options to choose from. Good prices to check out...very low on on warranty than many other companies..I really like the overall services that they gave me..I hope they stand for there name. We Will See...
Found car online and did all negotiating by email and phone. It took a few days but was able to get car I wanted at fair price. Teryl was good to work with.
Pleasant experience! Chris Bruce was helpful and had the vehicle ready for test drive when I arrived.
Although I did not purchase a vehicle with Impex, my overall customer experience with them was amazing. Chase Gibson was the ideal salesperson. He proved to be knowledgeable, a prompt and balanced communicator, and most importantly, honest. I would highly recommend this dealership. The impression they made was so overwhelmingly positive that I will start with Impex the next time I’m in the market for a pre-owned vehicle. Chase takes a long term view of transactions, demonstrating that relationship is more important than closing a deal.
Hash was very helpful I really appreciate everything the whole dealership helped with and it was quick and easy to get the truck.
Deangelo gave us great customer service. He was very patient with us and worked to make sure we got what we wanted. Thanks for everything.
We recently bought my husbands truck here! The process was easy and seamless. Chris Bruce, our salesman helped us get through the approval process with our credit not being the greatest. It was a really great experience! 10/10 recommend Impex Auto Sales! Thank you Chris for the great customer service and all your help.
The people are great it's all together a great place to go do go
Bam , rami and Brady were very helpful. They did excellent job ,very patient and they answered all my questions. Bam was checking on me time to time and he gave rides whenever I need it. They did excellent job and excellent service. Thanks to rami , brady and especially bam.
Great staff. Very efficient, informative and helpful. Never felt rushed during the purchase process. Much appreciated.
DeAngelo was very nice and helpful during my time there. Great place. I highly recommend it
DeAngelo offers impeccable customer service. We need more customer service representatives like him. 5 star service
Excellent buying experience. Trey our salesman was great, knowledgeable and friendly.Definitely will recommend dealer.
Deangelo is the Best!! He has Excellent Customer Service 100% satisfying😊 I will recommend others
I really recommend anyone who is ready to purchase a car to go here. Jorge .M helped me out and when I am ready to purchase I will be going back to him!
Its been good im just trying to get a down payment and make sure if i can get to it for a test drive.
It's been a night mare trying to find a car but randy walker was the best so kind and patient and friendly and made me so comfortable...I told my friends and family to go there and ask for Randy walker he is the best ...Thanks randy
Randy Walker was great to work with. This has got to be the fastest car buying experience I have ever had. Professional, knowledgeable and willing to help. If you need a good car...this is the place to go!
Mr Randy Walker is my hero!!! I am finally riding again. This man will get you in a car even if no one else can.
There is absolutely nothing for me to complain about. This place really went above and beyond, especially Hash!
I wasn’t expecting much for my car but Hash was able to get me enough to use as a down payment for a new one!
After an accident I got into last week I thought it was going to take a really long a painful process to get into another one. Thankfully Hash made sure that wasn’t the case.
I love the service I received here. My mother being in a wheelchair makes it hard to travel and shop around for new a new car together in person but Hash was very patient with us. Very respectable.
Ask for Hash if you need a car. He will do whatever it takes! Ask for him!
Every dealership I went too had me upside down in my car by 5 grand. Hash got me approved rolling over only 2!
I was recommended here by a friend and I’m really glad I listened. Really love my new Camry.
If you’re in the market for a new ride, this is the place. Hash really helped me from start to finish, make sure you ask for him!
My daughters came to Impex to go car shopping and since I’m out of state, I had to supervise over the phone. Hash was really honest and great to work with. Never once tried to take advantage of my girls!
Came here with my sister to see if we could find her a car for her 17th birthday and Hash made it happen!
Drove past this place every day for a year on my way to work and finally decide to stop. Thanks to Hash I’ve got a new accord now!
Hash and Derek were able to get me approved after Carfax told me I needed a co-signer and 9k down. This place is amazing!
If you’re looking for a new truck this is definitely the place. Ask for my man Hash!
I can’t express enough how much I enjoyed my experience here. Hash was really informed and knowledgeable.
It’s really hard to be comfortable with buying a vehicle out of state when you can’t drive it first but if you have too, ask for Hash. He made sure to go the extra mile to make sure I knew what I was buying.
I came in to get my truck appraised because the market is so inflated right now and ended up leaving with a new truck of my own. Hash was great in getting me every dollar my Denali was worth.
This is the first time in my life I go to a dealership to buy a car and find a full blown restaurant in the back lol Hash really made the experience enjoyable and stress free.
If you’re looking for a new truck then ask for Hash at Impex. He is the best around!
I called in to ask about a car and was helped Hash. He assured me the car would be pulled up and ready and it was. Really appreciated that because I only had 20 minutes to look at it before work.
The entire staff here were very kind and knowledgeable. They really made us feel welcome, especially Hash. I’ll definitely be buying here when I’m ready.
I’ve never experienced a dealership experience like the one I did here at Impex. Hash was great and everyone I worked with made the process very easy for us!
I really can’t express enough how happy I am with my experience here. Hash and Derek really went the extra mile for my family.
Even though I did not purchase Hash helped me without making feel pressured or rushed. Great sales person, I’ll be back for sure.
I really didn’t know what I wanted at first but after telling Hash what I needed in a car he was able to find me the perfect one! I love my new civic!
This is my second time coming here but the first time coming for myself. Hash helped my sister get into a nee camry so I wanted to see if he could help me as well and he did! Thanks Hash!
I really wasn’t sure what to expect when I called in for an appraisal but thankfully Hash made sure everything went perfect! Thanks again!
Impex auto sales is quite impressive, I bought a car from Rand Walker recently, I really love It's services and management.
This place is almost too big seeing how there are multiple lots you’ll have to comb through if you want to see all the inventory. Thanks to Hash for making that process doable.
This is my second time dealing with Hash at Impex and the service is always outstanding. They paid more for my trade than I bought it for a year ago!
Really didn’t think I could buy a car but Hash never gave up and after 3 days I finally got approved!! Awesome service!
Came here with my wife and got a great deal. Hash really went above and beyond for us!
Drove 2 hours to come look at a new Honda and Hash greeted me right away. Very nice and honest!
Very impressed with the service I received from Hash and Derek. They’re rally fought to get me where I needed to be.
My friend told me to come here and ask for Hash and thankfully I did because I got a great car and an amazing rate!! No money down either!
Every one here was very nice, especially our sales man Hash. I love my new rogue!!
Never had an out of state purchase fly by so effortlessly with no issues. Hash sent me all the pictures and videos I requested and the car was perfect.
I love this dealership. I come here maybe 4-5 times a year and ask for Hash every time! He is very patient and probably sick of me but he never shows it!
Drove from Charlotte to see the f150 I inquired about and Hash did everything in his power to get me approved. Great customer service!
I love the fact that they let you test drive without having the aggression of having a sales man in the car with you the entire time, Hash made the entire process extremely relaxed!
We drove 6 hours to get here only to find the vehicle we were coming to see being sold.. Although we were upset at first Hash was able to find us an even better one with lower miles at the same price! It was meant to be, and Hash was terrific in helping us get a car before the new year!
Hash was very honest and attentive to our needs. He never once made us feel like we were a hassle!
Can’t even express enough how though I am for such an easy process. Hash was great!
Randy did a fantastic job helping us with our 2019 GMC Canyon. Very knowledgeable and great to deal with!
Great service!!! Everyone was awesome to deal with it. I will definitely be back again.
Worked with Jorge, Very great salesman. Gave us exactly what we were looking for! He was very helpful.
Thank you to Jorge for being a professional sales associate! i really do appreciate the help ! Would recommend him !
Jorge is a class act! Very professional and not pushy at all. Go see Jorge
If you're in the Market to purchase a new Vehicle, Jorge is your go to! He's extremely professional and knows the car business inside and out! He makes the entire process stress free. I highly recommend Jorge!
I tell you you want a good deal go see my man teryl he will hook u up!!!!!
We visited Impex, Randy Walker greeted us, and he was great. He came out and greeted us as soon as we got there. He answered all of our questions, and even though we could not reach an agreement on price, the experience was excellent. I would recommend him to anyone.