7-Day Money Back Guarantee

7-Day Money Back Guarantee

Our 7-Day Money Back Guarantee begins the day you receive the vehicle. During that time, you can drive it for up to 300 miles and return or exchange it for any reason. To return or exchange your vehicle, you must let us know prior to 5 p.m. EST on the 7th calendar day after receiving your vehicle.


All non-cancelable items and any and all fees incurred by third party contracts are not counted as part of the purchase price; including but not limited to: 

  • document fees
  • state registration fees
  • shipping and handling fees.

If the 7-Day Money Back Guarantee is exercised and your trade was sold, we will reimburse you the amount for your trade as indicated on the Vehicle Purchase Order.

We cannot accept a return if the car has been altered from the condition it was delivered in.

Please note, on contracts with lien recorded, the same rules apply as our 7-Day Money Back Guarantee, however, an exchange will take the place of the return. If your financing included negative equity from your trade-in, you can either repay the negative equity or finance it with a different vehicle, subject to financing approval.

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